The Nigerian Electricity Regulatory Commission (NERC) has issued a stern warning to electricity consumers, advising them against purchasing distribution infrastructure such as transformers, cables, or poles. In a recent statement on social media platform X (formerly Twitter), NERC clarified that acquiring and maintaining electricity distribution infrastructure is the responsibility of distribution companies (DisCos), not consumers.
NERC stated, “Is your distribution company expecting you to buy transformers, cables, or poles? Don’t! It is the DisCo’s obligation, not yours!” This directive comes amid reports that some DisCos have been shifting this financial burden onto their customers.
NERC urged consumers to report any instances where they are coerced into making such purchases or face delays in the installation of necessary infrastructure. The commission emphasized its readiness to take prompt action against such violations to protect consumer rights.
To streamline the process of lodging complaints, NERC has established dedicated communication channels. Consumers can report issues via email at idn@nerc.gov.ng or call 07074865354 for matters related to network investments.