Sanlam General Insurance Nigeria Limited has unveiled a groundbreaking solution called *1056#, a USSD Code of Confidence. This innovative service aims to expedite the resolution of third-party insurance claims in the event of road emergencies. It is the first of its kind in Nigeria, showcasing Sanlam’s commitment to providing seamless and customer-centric solutions.
By dialing the *1056# USSD code on their mobile phones, customers can now initiate instant third-party claims, eliminating the need for cumbersome paperwork and unnecessary delays. Sanlam’s objective is to enhance the claims experience for its valued customers by offering a quick and hassle-free process during unexpected events and accidents involving third parties.
According to Ajibola Liyide, the Marketing & Corporate Communications Manager at Sanlam General Insurance Nigeria Limited, the Code of Confidence service is designed to provide a smooth claims experience. The user-friendly interface guides customers through the claims process, allowing them to swiftly and conveniently provide essential details and initiate their claims. This service is accessible to all Sanlam Nigeria motor policyholders and can be utilized from any MTN line.
Expressing excitement about the launch, Bode Opadokun, the Managing Director/CEO of Sanlam General Insurance Nigeria Ltd, highlighted the importance of convenience and speed in the claims process. He emphasized that the Code of Confidence revolutionizes how customers can access third-party claims, ensuring a seamless and efficient experience during times of need.
This cutting-edge solution exemplifies Sanlam’s dedication to leveraging technology and innovation to enhance the overall customer experience and provide timely support. By introducing the *1056# USSD code, Sanlam General Insurance Nigeria Limited reaffirms its commitment to delivering customer-centric solutions in the insurance industry.